Return and Refund Policy
Key information:
- 14 day return window
- Get refund within 7 days
- No restocking fee
- Customer pays for return shipping
- This policy is subject to our Terms of Service

Refund Policy
You can return your items within 14 days of receipt no matter the reason. After 14 days have passed, we won't accept returns anymore. To start the process, please contact us first at support@strictly-men.com. We will then send you a more detailed instructions. Before you send the items to us, please make sure that they are unused, in a new-like condition and with all the original tags attached. Please use the original packaging too. Bear in mind that you are responsible to cover the return shipping costs. But do not worry as we don't charge any restocking fees.
Refund Policy
You can return your items within 14 days of receipt no matter the reason. After 14 days have passed, we won't accept returns anymore. To start the process, please contact us first at support@strictly-men.com. We will then send you a more detailed instructions. Before you send the items to us, please make sure that they are unused, in a new-like condition and with all the original tags attached. Please use the original packaging too. Bear in mind that you are responsible to cover the return shipping costs. But do not worry as we don't charge any restocking fees.


Refunds
Once we receive your return, we will inspect it and let you know on your email. Afterwards we will refund you on the same payment method you used to purchase the items. Please be patient as this might take up to 7 days. If it takes any longer, please contact us at support@strictly-men.com.
Exchanges
Are you unhappy with the product you received and would like to exchange it? No problem, we do accept exchanges. Just contact us at support@strictly-men.com, let us know what items you want to exchange and the reason behind it. We will do our best to get you what you really want.
Refunds
Once we receive your return, we will inspect it and let you know on your email. Afterwards we will refund you on the same payment method you used to purchase the items. Please be patient as this might take up to 7 days. If it takes any longer, please contact us at support@strictly-men.com.
Exchanges
Are you unhappy with the product you received and would like to exchange it? No problem, we do accept exchanges. Just contact us at support@strictly-men.com, let us know what items you want to exchange and the reason behind it. We will do our best to get you what you really want.


Order Cancellations
Something happened and you have to cancel your order? No worries, we can do that! Just reach out to support@strictly-men.com and let us know your order number. But please do it as soon as possible, once order has been processed, we can't cancel it anymore.
Wrong or Damaged Items
Did you receive a wrong size, different color or maybe your order is damaged? We will deal with it. Please take photos of the problem and let us know at support@strictly-men.com. We will deal with it for you and please excuse us for the problem.
Order Cancellations
Something happened and you have to cancel your order? No worries, we can do that! Just reach out to support@strictly-men.com and let us know your order number. But please do it as soon as possible, once order has been processed, we can't cancel it anymore.
Wrong or Damaged Items
Did you receive a wrong size, different color or maybe your order is damaged? We will deal with it. Please take photos of the problem and let us know at support@strictly-men.com. We will deal with it for you and please excuse us for the problem.


Strictly Men is operated by IVORY TRENDZ ECOM LTD, a company registered in the United Kingdom
Company Number: 15570345
DUNS: 231587368
Address:
71-75 Shelton Street
Covent Garden
London WC2H 9JQ
Customer Service Hours:
Monday - Friday, 9:00 - 17:00 GMT
Email: support@strictly-men.com
Phone: +447397938648